• Identification of Needs

    We discuss with the person being cared for and their loved ones in order to assess their needs: health condition, routine and tasks to be carried out during the services, preferences regarding the Caregiver to select, desired schedule, etc.

  • Personalized Matching

    Amika pairs you with the Amika Caregiver(s) most likely to develop a friendly and trusting relationship with you, based on your preferences and desired schedule. We're looking for the perfect match!

  • Start of Services

    We start based on the care plan and the selected caregiver. It's flexible and can be modified as needed. You pay by the hour. No commitment—you can cancel whenever you want.

  • Real-time Tracking

    You are kept informed in real time of the arrival, departure and visit report of the Amika caregiver via our easy-to-use web and mobile application.

  • Continuous Feedback

    We continually evaluate customer feedback and reviews to improve our services and approach.

  • Transparency

    You can view Caregiver Amika's profile and communicate with him at any time via our web and mobile application.

Frequently Asked Questions

My parent refuses outside help. How can I get them to accept home help?

Introduce assistance gradually, highlight the benefits, respect consent, offer temporary assistance, and benefit from the support of an Amika care advisor.

Can we always have the same person for home visits?

Yes, we encourage personalized matching with the same person, provided you have at least one regular visit per week.

What are the timeframes for starting services?

Once the request is confirmed, services generally begin in 1 to 7 days depending on your preferences.

What are the rates and is there a long-term commitment?

Our hourly rate starts at $34.00 ($20.74 after tax credit) depending on the number of hours and your area. You can cancel free of charge by notifying us 24 hours before the next scheduled service.